You must request a review in writing or another form that can be kept for future use such as email, letter, fax, audio or video tape.
- Give your name and an address (email or postal) for correspondence
- Provide details of your original request
- Say why you want the authority to review how it handled your request
If you have been given contact details for a review, you should write to that person. If the authority simply has not responded, or has not provided details of its review procedure, you can make your request for review to any member of the authority's staff.
When you request a review from a Scottish public authority, it must respond to you as quickly as possible and, in all cases, within 20 working days.