The Guide to Information will also contain details of any charges that may apply. If you are not sure if the information you want is included in the Guide to Information, you can ask for help.
The Guide to Information should tell you how to access a range of information, including:
- The authority's annual budget
- Minutes of management or board meetings showing the decisions it has taken
- Details of the services the authority provides
- Information about how the authority is performing
- The authority's policies and procedures
Other information will also be included. For example, a council will publish information about its education, housing, planning and social services. You should be able to find out what services are available, whether you will be charged for using them and how well they are delivered.
A Guide to Information will also include contact details of staff who can help you access information from the authority. If you're not sure where information is published, you can ask these staff for help.
The Guide to Information will be on the authority's website and should provide links to the information so you can view and download it. If you would prefer to receive printed copies of information, the authority must send it to you on request.
If the information you're looking for isn't in the Guide to Information, you can still ask for it to be provided.